Cancellation & Refund Policy.

Last Updated on 05th September, 2023

Please carefully review the cancellation and refund policy outlined below, which applies to all cancellations of registrations and transactions with Inforledge Learning & Development:

  1. Cancellation by Participant:
    • Cancellations must be communicated in writing to Inforledge Learning & Development.
    • Cancellations received at least eight (8) days prior to the conference will result in a 90% credit of the contract fee. An administration fee of 10% will be retained.
    • No credit will be issued for cancellations within seven (7) days (inclusive) of the conference.
  2. Event Cancellation by Inforledge:
    • In the event that Inforledge Learning & Development cancels an event for any reason, participants will receive a 100% credit of the contract fee paid.
    • The credit can be used for another Inforledge event to be mutually agreed upon, taking place within one year from the date of cancellation.
  3. Event Postponement by Inforledge:
    • If Inforledge postpones an event and the participant is unable or unwilling to attend on the rescheduled date, a 100% credit of the contract fee will be provided.
    • The credit can be used for another Inforledge event to be mutually agreed upon, taking place within one year from the date of postponement.
  4. Force Majeure:
    • Inforledge Learning & Development is not responsible for any loss or damage resulting from substitutions, alterations, or cancellation/postponement of an event due to unforeseen events, Acts of God, or any other circumstances beyond our control.
    • In such cases, participants will be eligible for the applicable credit outlined in points 2 and 3 above.
  5. No Show Policy:
    • If a participant fails to attend the conference without prior written notification, no credit or refund will be issued.
  6. Refunds:
    • Refunds for eligible cancellations will be processed within five to seven (5-7) working days from the date of cancellation confirmation and credited to the payment source account.
  7. Modification of Policy:
    • Inforledge reserves the right to modify this cancellation and refund policy as needed.
    • Any changes will be effective upon posting on our website.
  8. Contact Us:
  9. If you have any questions, concerns, or requests regarding your privacy, please contact us at hala.sheril@inforledge.com

By participating in any Inforledge Learning & Development event, you acknowledge and agree to adhere to this cancellation and refund policy. Please contact us directly for any further clarification or assistance.

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